Tangelo.ai Sub-Processors
Effective Date: December 6, 2024
Tangelo.ai engages trusted third-party service providers (sub-processors) to support the delivery, improvement, and security of our services. Below is the list of sub-processors, their roles, and the mechanisms ensuring compliance with applicable data protection laws.
Hosting & Infrastructure
Heroku
Subject Matter: Hosting infrastructure and data centers.
Nature of Processing: Application hosting, scaling, and monitoring.
Duration of Processing: Continuous.
Location: United States.
AWS
Subject Matter: Cloud infrastructure and storage.
Nature of Processing: Data storage and backups.
Duration of Processing: Continuous.
Location: United States.
PostgreSQL
Subject Matter: Relational database management.
Nature of Processing: Database operations and management.
Duration of Processing: Continuous.
Location: United States.
Open AI
Subject Matter: Artificial intelligence and machine learning services.
Nature of Processing: AI-powered features including natural language processing and content generation.
Duration of Processing: On-demand.
Location: United States.
Gemini
Subject Matter: Artificial intelligence and machine learning services.
Nature of Processing: AI-powered features including natural language processing and content generation.
Duration of Processing: On-demand.
Location: United States.
Claude
Subject Matter: Artificial intelligence and machine learning services.
Nature of Processing: AI-powered features including natural language processing and content generation.
Duration of Processing: On-demand.
Location: United States.
Development Tools
GitHub
Subject Matter: Source code and issue tracking.
Nature of Processing: Source code management and version control.
Duration of Processing: Continuous.
Location: United States.
Monitoring & Alerts
Papertrail
Subject Matter: System logs and errors.
Nature of Processing: Logging errors and warnings.
Duration of Processing: Continuous.
Location: United States.
PagerDuty
Subject Matter: Incident notifications.
Nature of Processing: Alert management and scheduling.
Duration of Processing: Continuous.
Location: United States.
Integrations & Analytics
Merge.dev
Subject Matter: Metadata and integration configuration.
Nature of Processing: API access for third-party integrations.
Duration of Processing: Continuous.
Location: United States.
Metabase
Subject Matter: Customer analytics.
Nature of Processing: Analytics.
Duration of Processing: Continuous.
Location: United States.
Segment
Subject Matter: User and event data.
Nature of Processing: Data aggregation and analytics.
Duration of Processing: Continuous.
Location: United States.
Data Protection & Security
All sub-processors are evaluated and monitored to ensure compliance with GDPR, CCPA, and other relevant regulations. Tangelo.ai implements strict measures to
safeguard data while ensuring uninterrupted service delivery.
For more information or inquiries, please contact us at privacy@tangelo.ai.
